eBook Access- "Forbidden" Pop-up

When attempting to access an eBook, why do I get a pop-up message that says:

  1. "Forbidden You are not entitled to access this resource. For assistance please contact your organization administrator."
  2.  

Answer

The system generates this message automatically when a user account is not active.

  • If you just enrolled today, it should be active by tomorrow (or the following business day).
  • Only currently enrolled FSCJ students, current employees, and faculty have access to online library resources.
  • For further questions or assistance please leave us a message and we will respond withing 24 hours (excluding holidays and school closures). 

If you would like to speak with someone, here is a link to our contact information page.

Topics

  • Last Updated Aug 21, 2025
  • Views 111
  • Answered By Amber Arroyo

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