eBook Access- "Forbidden" Pop-up

When attempting to access an eBook, why do I get a pop-up message that says:

  1. "Forbidden You are not entitled to access this resource. For assistance please contact your organization administrator."
  2.  

Answer

The system generates this message automatically when a user account is not active. If you just enrolled today, it should be active by tomorrow (or the following business day). Only currently enrolled FSCJ students, current employees, and faculty have access to online library resources. For further questions or assistance please leave us a message and we will respond withing 24 hours (excluding holidays and school closures). 

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  • Last Updated Sep 18, 2023
  • Views 110
  • Answered By Amber Arroyo

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